FREQUENTLY ASKED QUESTIONS

An investment professional will take the time to understand your goals and will recommend investments that fit your needs. He or she will work with you on a one-to-one basis and hold your hand through investment process.

Any personal information is treated as confidential and may be shared only within Nvestox and its employees. Under limited conditions, we may free up your personal information to third parties in good faith as allowed by, or in order to comply with applicable laws and regulations. Your personal information may be disclosed to collaborate with regulatory authorities and law enforcement agencies demanding evidence or other official requests, and as may be necessary in order to protect the Company’s rights or property. We will not dispense your personal information to any third parties for the purpose of direct marketing. We will keep information about you after the termination of your account or service provision for as long as it is allowed for legal, regulatory, fraud prevention, business and financial crime purposes. Personal information you give us will be encrypted and stored on our secure servers. All electronic transactions you make to, or receive from us will also be encrypted.

Yes, telephone calls may be recorded to ensure accuracy and training purposes, and enable us to confirm any details or instructions you have given us.

We require all new investors to complete new account registration. The application form is available either online on our secure website or alternatively if you contact us, we will dispatch an application form to you. Once your personal client account has been approved, you will be allocated your own dedicated username and log-in password which will be emailed to you accordingly.

No, account opening with Nvestox is free of charge. All information is stored encrypted on secure servers solely for company use.

The minimum investment varies slightly from equity to equity depending on the minimal block values, but is never higher than US $ 10,000.00 for private client accounts, and more often considerably less.

Please login-in at the client area on our corporate website, where you are able to either view, or download and save your statement history and portfolio.

There are no barriers to exit a relationship with Nvestox. The relationship is revocable on written notice at any time. There are no forced liquidations, termination fees, back-end loads, redemption fees or other charges associated with the termination of an advisory relationship with our firm.

Yes, you can have your share certificates sent to you via courier or Nvestox can hold them in our secure vaults on behalf of client. Please note that short-hold or day-traded stocks are always held electronically to facilitate immediate execution.

Our financial financial risk management fees are based on the time worked on the plan and are based on a fee per hour. We are able to provide written estimates for our work before starting a project.

Regulatory compliance fees may be applied in the event of unexpected expenditure and third party costs incurred in the process of compliance. Fees shall never exceed $200 per hour levied.

For your protection, convenience and speed, when required Nvestox may also engage the intermediary services of overseas Transfer Agents, Escrow Agents and their solicitors to receive and transfer funds to clients, and issue stock certificates directly to you. Transfer Agents act as a secure bridge between Brokers, Underwriters and you. This secure service is recommended when a client prefers transferring funds to or from their account outside their country jurisdiction.

No, Nvestox charge a 0.25% flat rate commission on every ‘buy’ or a ‘sell’ trade order, or 50 currency units if trade has value under 20,000 currency units.

Nvestox may apply additional fees when requiring to outsource third party legal advice, where unexpected costs maybe incurred during arbitration or unusual compliance requirements.

This varies from country to country. However, usually 2-3 days. It can take as little as 24 hours, up to 1 week. Dependent on weekends and bank holidays that may interrupt the process.

Yes, all transactions are backed up with official documentation issued for client signature, and official receipts provided. Monies sent by SWIFT may be transferred to Nvestox via Transfer Agent during the stock purchase or sale process. Dependent on the relevant trading exchange and locality of the client, payments for shares are usually settled either directly with Nvestox or through the relevant nominated registered Solicitor and Notary Public or Transfer Agent. They function as an independent agent between buyer and seller, and in addition to receiving the funds for the purchase of shares they can also be responsible for issuing and redeeming the share certificates.